Appointments

We’re here to help

Your GP practice is open and if you need to see your GP, please ring us on 01733 796622 as close to 08:00 as possible or book one of the online slots.  

In order to reduce the possibility of you picking up an infection please do not come to the surgery unless you are attending for an appointment. 

Appointments are offered initially as telephone consultations.  If the GP believes a face to face appointment will assist either diagnosis or treatment they will ask you to attend.. If you are asked to come into the surgery for a face-to-face appointment, depending on the member of the clinical team you may be asked to wear a face covering.

 For the latest NHS information and advice on coronavirus or to book a test visit https://www.nhs.uk

What to expect when you visit our practice 

All patients attending an appointment at the practice are asked to follow our safety guidelines:

  • Please arrive no more than 10 minutes early for your appointment
  • The wearing of a face covering is optional unless you have been specifically requested to do so.

If you have any questions or concerns about attending your appointment, please discuss these when the appointment is made.

  

What to expect from your video or telephone consultation

The reception team will arrange a telephone or video call for you with a nurse or GP.

They will advise you of the time of your appointment and joining details. If you are unsure about using video please request a telephone appointment.

Things to consider ahead of your consultation:

  • Please ensure you are ready to accept the telephone/online call at the allocated time
  • Find somewhere quiet and confidential to have the call and, if this isn’t possible or is tricky, make this clear when you are making your  appointment.
  • If you would like to have someone with you for your consultation, please ask a family member or friend can join the call with you
  • It is a good idea to have a pen and paper with you so you can write down advice or next steps

If the GP or nurse decides they need to see you in person you will be offered a face-to-face appointment at the practice and they will confirm these details with you.

  

Cancellations

If you cannot attend an appointment for any reason, please inform us as soon as possible in order for us to give the appointment to someone else.

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